Steroids Canada Shipping FAQs
How Quickly Are Orders Processed and Shipped?
- Orders are processed swiftly, often within 24 hours on business days (Monday to Friday).
- Orders placed over the weekend are processed the following Monday.
- Most orders are dispatched within this timeframe, ensuring a prompt delivery process.
What Shipping Options Are Available?
- During checkout, customers have the flexibility to choose their preferred shipping method.
- Options may vary, but typically include standard and expedited services.
- Shipping times begin once the order is dispatched, not at the time of order placement.
How Is Shipping Time Calculated?
- Shipping time starts from the moment we dispatch your order.
- An email confirmation with a tracking number is sent once your order is on its way.
- Delivery times vary based on the shipping method chosen and your location.
Can I Change My Shipping Address After Placing an Order?
- It’s crucial to verify your shipping address before finalizing your order.
- In case of an error, contact us immediately. However, changes cannot be made once the order has shipped.
- For shipped orders with incorrect addresses, we suggest contacting the courier service directly.
What Happens in Cases of Shipping or Courier Errors?
- We recommend double-checking your address for accuracy.
- If an error is detected pre-shipment, we’ll endeavor to correct it.
- Post-dispatch, we are not liable for delays or errors caused by the courier service.
What Are Typical Delivery Times by Province?
- Delivery times depend on your location and the shipping method chosen.
- With Canada Post Expedited, the estimated delivery times are:
- BC: 1-2 days*
- AB: 2-3 days*
- SK: 2-4 days*
- ON: 3-4 days*
- NL: 4-6 days*
- These are average times and can vary based on specific circumstances.
What Should I Do If My Order Doesn’t Arrive on Time?
- If your package hasn’t arrived as expected, please contact the courier service using the tracking code provided.
- You can also reach out to our customer service team for further assistance.
What Is the Policy for Partial Shipments?
- We reserve the right to decide whether to ship partial orders or wait until all items are available.
- This policy ensures that you receive your complete order as efficiently as possible.
Are Shipping Times Guaranteed?
- While we strive to meet the estimated shipping times, they are not guaranteed.
- Factors such as courier service, weather conditions, and regional delivery policies can affect actual delivery times.
Note: Shipping times marked with an asterisk (*) are averages and may vary. Always refer to your tracking information for the most accurate delivery estimates.